My name is Matt Rozema and I am the owner and operator AquaFix Basement Waterproofing, Solutions, Inc. I make it my priority to give our customers undivided attention and focus. Our customer-oriented attitude translates into providing high quality service and a more enjoyable experience.
To make sure we are delivering the quality I demand of myself and my employees, I really need to hear from you and have you tell me how we did.
I am asking that you just take a brief moment to answer these simple but important questions for me. In exchange for your feedback I will send you a gift card as a thank you for your time. Please note that the value of this gift card is NOT tied to whether or not your feedback is positive or negative. We are simply rewarding you for the time it takes to help us garner valuable customer input.
Overall, how would you rate the work we did for you?
Were you treated in a timely and courteous manner by our team?
Will you recommend our services to your friends and family?